Senior Customer Engagement Manager

Company: VirtualVocations
Location: Puyallup
Posted on: October 16, 2024

Job Description:

A company is looking for a Senior Customer Engagement Manager - Bilingual.

Key Responsibilities

Serve as the primary point of contact for stakeholders within the supplemental education accounts portfolio
Develop and implement engagement plans to prioritize retention and revenue growth
Collaborate with sales and product teams to identify growth opportunities and monitor account health

Required Qualifications

Bachelor's Degree in Business or a related field
Minimum of 5 years of experience in customer experience, account management, or program management
Experience in process management
Experience in strategic analysis and cross-functional collaboration
Master's Degree or MBA preferred

Keywords: VirtualVocations, South Hill , Senior Customer Engagement Manager, Executive , Puyallup, Washington

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