Sales Associate
Company: Glassybaby LLC
Location: Seattle
Posted on: October 3, 2024
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Job Description:
Description:Purpose of the Position:To sell glassybaby and
accessories, promote the brand, share glassybaby giving message,
provide excellent customer service in person, over the phone and
email. Demonstrate sustained competence and accuracy in POS use and
financial transaction accountability and inventory
management.Primary Duties:Sell glassybaby and accessories in retail
store to achieve store sales goals and promote the glassybaby
brand. Greet + acknowledge each guest when they enter and depart
the storePromote and sell products Provide excellent customer
service Maintain storefront to glassybaby standards through
cleaning, inventory and packaging replenishment, and other tasks as
needed. Packaging properly glassybaby/rockers/drinkers Provide
excellent customer service by phone and in person through clear
communication, transaction efficiency and accuracy, and an amiable
demeanor. Operate Point of Sale software with attention to all
aspects of reconciliation and accuracy in opening and closing
protocol.? Possess the ability to troubleshoot transactional
problems, physical problems with the POS and any relevant
equipment, and convey in writing to the appropriate parties any
problems that cannot be solved onsite Process transfer requests,
put out and display product When processing the sale please ask for
a name + email to enter the POS for every transaction. no john/jane
doe. glassybaby is to be always lit during store hours of operation
Foster customer partnerships through sharing stories, signing up
for email updates, participating in promotions, community outreach,
and goodwill, to spread brand-awareness and increase salesshare
glassybaby giving and messaging$3 of every glassybaby goes back to
the glassybaby foundation,?giving arm of glassybaby how much
glassybaby has given back $13,000,000 + counting share who the
monthly, quarterly partners talk about baby grants Act as an
amiable, informed, and helpful representative of glassybaby Ensure
that customers leave excited about the company, the product, and
the facilityShare the glass blowing process Know daily what the
glass blowers are making + share with customers? Maintain a clean
Hot shop space for customers to watch? Communicate with stores
manager and other sale associate about customer inquiries as
needed. inventory management - exchanges, accurately put in correct
information into POS, and help with inventory monthly inventory
when asked, daily cycle counts? All other duties as
assignedRequirements:Knowledge, Skill, and AbilitiesWork as a
proactive, supportive, self-directed team member, upholding a
positive attitude and Demonstrated ability to perform work in a
team environment, not solely as an individual contributor.
Knowledgeable about the glassybaby products and how they are
created.Strong organizational skills with a high standard of
attention to detail. Professional, courteous, and clear verbal
communication skills. Initiative-taker and proactive; able to work
independently without supervision. Excellent work ethic.
PunctualAbility to think quickly and critically, with excellent
problem-solving skills. Ability to manage difficult situations
calmly, professionally, and respectfullyBasic knowledge of
Microsoft Office productsKnow how to operate an iPhone, iPad +
outlookRead and address emails + replying when necessaryNetSuite
and shopify softwareEducation, Experience, Certifications,
LicensesHigh School diploma, equivalent or enrollment preferred.
Customer service experience preferred. Luxury brand sales
experience preferred. Experience with NetSuite, and Shopify-
preferredPhysical DemandsAbility to regularly lift-up to 35 pounds
and rarely lift to 50 pounds. Frequent standing and walking. Must
be able to work in conditions that are impacted by weather and
climate. Must be able to speak and hear well enough to conduct
conversations. Vision abilities are critical and include close
vision, distance vision, peripheral vision, depth perception and
the ability to adjust focus. Must be able to work in an environment
where noise level is usually moderate. Frequent use of hands to
finger, handle, or feel; must be able to frequently reach with
hands and arms; below, at and above the waistlinePM21Compensation
details: 19.97-19.97 Hourly WagePI49ca7182aefd-25660-35661987
Keywords: Glassybaby LLC, South Hill , Sales Associate, Sales , Seattle, Washington
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