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Digital Experience Concierge Associate

Company: VirtualVocations
Location: Puyallup
Posted on: October 16, 2024

Job Description:

A company is looking for a Digital Experience Concierge Associate responsible for monitoring and responding to digital communications from health plan members.



Key Responsibilities

Monitor and respond to member inquiries through various communication channels
Provide exceptional support to health plan members to ensure consumer satisfaction
Manage member issues in a timely manner while maintaining a high level of organization


Required Qualifications

Experience in customer service or a related field
Ability to work in a fast-paced environment and multitask effectively
Proficiency in Spanish is highly preferred
Commitment to a culture of continuous learning and growth
Willingness to comply with COVID-19 vaccination requirements

Keywords: VirtualVocations, South Hill , Digital Experience Concierge Associate, Hospitality & Tourism , Puyallup, Washington

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