Mental Health Case Manager, FT Days - Northgate
Company: Kaiser
Location: Olalla
Posted on: October 25, 2024
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Job Description:
Job Summary: The Mental Health Case Manager provides services
designed to support and maximize the members ability to better
direct their own health care experience through the use of
supportive interventions, psycho-educational interventions, crisis
planning and intervention, linkage to health plan and community
resources and other activities geared at maintaining or enhancing
the members coping capacity and stability. The Mental Health Case
Manager will respond in a way that demonstrates respect for the
cultural, religious, and ethnic differences among patients and
families. The Mental Health Case Manager contributes to the medical
teams understanding of patient beliefs, behaviors, and barriers
regarding the members illness and also works to support the
clinical efforts of the Psychiatrists, Nurse Practitioners or
Therapists involved in the care of the members mental illness. The
Mental Health Case Manager also provides linkage and coordination
with other care providers in the community or within KPNW and other
duties as designated. The Mental Health Case Manager also helps
make connections for the member in the community and may meet and
support member in the community as deemed necessary. Essential
Responsibilities: Provide outreach and care coordination as
requested by MH care team, or as needed to facilitate smooth
transition between MH Providers and different level of care,
including assistance in the transfer of members to a higher level
of care, hospitalization as may be needed or transition back to
care via Primary Care team. Perform crisis planning and
intervention as needed. Assess and triage referred cases utilizing
chart reviews, screening calls, and full assessments, related to
anticipated level of care needs. Determines level of care. Provide
effective communication of findings, actions taken, and further
recommendation to appropriate care providers utilizing standardized
approved documentation tools and verbal communication as warranted
by acuity. Develops and documents patient-centered plan of care in
collaboration with the member/family, appropriate KP staff, and
providers. Development of relapse prevention plans as indicated.
Serves as an integral member of interdisciplinary care team.
Attends and facilitates care conferences, provides consultation and
coordination with care team members. Advocates and collaborates
across systems to support member. Provide brief interventions using
evidence-based techniques such as behavioral activation,
problem-solving, motivational interviewing, or other appropriate
short-term approaches to promote patient engagement,
self-management, and recovery. Maintains thorough knowledge of
Kaiser Permanente services/benefits, public/private community
resources, as well as federal/state laws which effect health care
planning. Participates in educational activities which further
members capacity to better direct their own health care experience.
Participate in ongoing department and organization process
improvement. This may include initiatives to broaden access to
services, increase member satisfaction and development of practice
guidelines. Maintain data on population cases managed, utilization
of services, and outcomes. Support care coordination for
populations as identified by the mental health department. Basic
Qualifications: Experience Minimum one (1) year of previous social
work experience. Per the National Agreement, current KP Coalition
employees have this experience requirement waived. Education
Masters degree in social work (MSW). License, Certification,
Registration Licensed Independent Clinical Social Worker
(Washington) required at hire Additional Requirements: Ability to
work effectively on a multi-disciplinary team.Broad-based knowledge
of Mental Health diagnoses and treatment.Knowledge of risk factors
of suicidality and lethality. Skills and ability to assess risk,
lethality, and handle crisis situations.Demonstrates effective
interpersonal, communication and problem-solving skills.Experience
in advocacy, education and counseling, and resource research
skills.Able to type 30 words per minute.Experience in
collaboratively working with interdisciplinary teams and within a
dynamic work environment.Core philosophy/value consistent with
patient-centered approach to care.Culturally effective capabilities
demonstrating a sensitivity and responsiveness to varying cultural
beliefs. Preferred Qualifications: Minimum (3) years of experience
post licensure in hospital, outpatient clinic, or other mental
health agency.Working knowledge of KPWA services and
benefits.Expertise with brief interventions and case management
techniques.Demonstrated ability to provide leadership to a
multi-disciplinary team.Advanced knowledge of local and national
resources related to health care. PrimaryLocation :
Washington,Seattle,Northgate Medical Center HoursPerWeek : 40 Shift
: Day Workdays : Mon, Tue, Wed, Thu, Fri WorkingHoursStart : 08:00
AM WorkingHoursEnd : 05:00 PM Job Schedule : Full-time Job Type :
Standard Employee Status : Regular Employee Group/Union Affiliation
: J03-SEIU-SEIU Local 1199 Therapist Job Level : Individual
Contributor Job Category : Behavioral Health, Social Services &
Spiritual Care Department : Northgate Medical Center - Mental
Health/Psych-NonMD Prov - 1130 Travel : No Kaiser Permanente is an
equal opportunity employer committed to a diverse and inclusive
workforce. Applicants will receive consideration for employment
without regard to race, color, religion, sex (including pregnancy),
age, sexual orientation, national origin, marital status, parental
status, ancestry, disability, gender identity, veteran status,
genetic information, other distinguishing characteristics of
diversity and inclusion, or any other protected status.s-p-m1 By
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Keywords: Kaiser, South Hill , Mental Health Case Manager, FT Days - Northgate, Executive , Olalla, Washington
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